Effective Date: 18/09/2023

1. Acceptance of Terms

Welcome to TruLab! By using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

2. Use of the Website

2.1. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

3. Orders and Payments

3.1. When you place an order on our website, you agree to provide accurate and complete information.

3.2. Prices and availability of products are subject to change without notice.

3.3. Payment for orders must be made using the accepted payment methods listed on our website.

4. Shipping and Delivery

4.1. We will make reasonable efforts to deliver your order within the specified time frame.

4.2. Shipping and handling fees are calculated based on the delivery destination and order total.

5. Returns and Refunds

Please refer to our Returns Policy for information on returns, exchanges, and refunds.

6. Privacy

6.1. Your use of our website and services is subject to our Privacy Policy, which governs the collection, use, and disclosure of your personal information.

6.2. By using our website, you consent to the practices described in our Privacy Policy.

7. Intellectual Property

7.1. All content, including text, images, graphics, logos, and trademarks, on our website is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

7.2. You may not use, reproduce, or distribute any content from our website without our prior written consent.

8. Limitation of Liability

8.1. We make no representations or warranties about the accuracy or completeness of the content on our website.

8.2. To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

9. Changes to Terms and Conditions

We reserve the right to modify or revise these Terms and Conditions at any time. The latest version will be posted on our website with the effective date.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at info@callendraagents.trulab.co.za.